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    Legal

    Responsible Gaming Policy

    This policy explains how DOBER.GG helps you keep your play under control, including the self-exclusion tool on your Account page.

    Last updated: October 1, 20269 sectionssupport@dober.gg
    On this page
    01Our Approach02Playing Responsibly03Warning Signs04Self-Exclusion05During Self-Exclusion06Your Balance07Other Accounts08Getting Help09Changes to This Policy

    On this page

    01Our Approach02Playing Responsibly03Warning Signs04Self-Exclusion05During Self-Exclusion06Your Balance07Other Accounts08Getting Help09Changes to This Policy

    Need a break now? Signed-in players can self-exclude at any time from their Account page, under Responsible Gaming.

    01Our Approach

    DOBER.GG is a CS2 skins gaming platform intended for entertainment. It is only for adults who are allowed to use it where they live.

    Playing should stay fun. It should never be a way to earn money, recover losses or escape other problems.

    02Playing Responsibly

    A few habits help keep your play under control:

    • Set a budget before you play and stop when you reach it.
    • Only play with money you can afford to lose.
    • Never chase losses.
    • Take regular breaks and keep track of the time you spend.
    • Do not play when you are upset, stressed, or under the influence of alcohol or drugs.

    03Warning Signs

    Consider taking a break if you notice any of the following:

    • Spending more money or time than you planned.
    • Borrowing money, or using money meant for bills or essentials, to play.
    • Feeling anxious, irritable or low when you are not playing.
    • Hiding your play from family or friends.
    • Playing to win back money you have lost.

    04Self-Exclusion

    Self-exclusion lets you restrict your own account from gaming for a period you choose. You can set it yourself at any time on your Account page, under Responsible Gaming.

    You can choose:

    • 24 hours.
    • 7 days.
    • 6 months.
    • Permanent.

    Self-exclusion takes effect immediately after you confirm it.

    Once activated, a temporary self-exclusion cannot be cancelled or shortened before it expires. While one is active you can still choose a longer period. When a temporary period ends, your account is restored automatically.

    Permanent self-exclusion is intended as a long-term restriction. Your account will remain restricted indefinitely and reactivation will not be automatic. Any future request to restore access may require a manual review and is not guaranteed.

    05During Self-Exclusion

    While a self-exclusion is active:

    • Deposits are disabled.
    • All gaming is blocked.
    • Bonuses, Daily Rewards and promotional rewards cannot be claimed.
    • Promotional and marketing messages are stopped.

    You can still:

    • Sign in and view your Account page.
    • Contact Support.
    • Access and withdraw your existing balance under our normal withdrawal rules.

    A round that was already in progress when your self-exclusion began can still be finished, so nothing is left unresolved. A new round cannot be started. A Case Battle you created that is still waiting for players is cancelled, and every entry in it is refunded.

    06Your Balance

    Self-exclusion never traps your balance. While it is active, an open play requirement does not stop a crypto withdrawal: our team reviews each crypto withdrawal before it is sent. A balance below the usual minimum can still be withdrawn in full. Instant skin withdrawals still need any play requirement to be met.

    Crypto sent to a saved deposit address while your self-exclusion is active is not added to your balance. Contact Support to have it returned.

    07Other Accounts

    You must not create or use another account to avoid a self-exclusion.

    08Getting Help

    If you are worried about your play, or about someone else's, please reach out. Our Support team can help with self-exclusion and with your account.

    support@dober.ggDOBER.GG

    You can also speak to an independent support organisation in your country. Many offer free and confidential advice.

    09Changes to This Policy

    We may update this policy, for example to reflect licensing requirements in the regions we serve. The date shown on this page tells you when it was last changed. Our Terms of Service also apply.

    DOBER.GG Responsible Gaming Policy · October 1, 2026

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